Returns & Exchanges
At Kinkly Shop, we want you to feel confident in your style, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, certain intimate items and accessories are final sale unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are intact and including the printed return authorization slip.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.